Terms of Service

Last Updated: 08/31/2026

Welcome to HALFHERO.

These Terms of Service govern your access to and use of the HALFHERO website and your purchase of products through our online store. By accessing our website or placing an order, you agree to these Terms. If you do not agree with these Terms, please do not use our website or place an order.

1. About HALFHERO

The HalfHero website is operated by:

Legal Business Name: HALFHERO SARL AU
Registered Address: 147 BD LA RESISTANCE RESIDENCE AFA 2EME ETG APPT 22 STE DOMICILIEE CHEZ MARINA
Country of Registration: Morocco
Customer Support: contact@halfherro.com

2. Products

HALFHERO offers products for sale through its online store.

We make reasonable efforts to ensure that product descriptions, photographs, dimensions, materials, colors, finishes, and other product information are accurate.

However, actual colors may vary depending on your screen, device, lighting conditions, and other factors.

Some products may be handmade or produced using natural materials. Minor variations in color, texture, grain, pattern, finish, or dimensions may therefore occur. Such variations may be inherent to the materials or production process and do not necessarily constitute a defect.

We reserve the right to update product information, correct errors, change availability, or discontinue products at any time.

3. Product Availability

All products are subject to availability.

Displaying a product on our website does not guarantee that the product will remain available until an order is placed.

If a product becomes unavailable after you place an order, we may contact you to offer an alternative solution or cancel the affected order and issue an applicable refund.

4. Orders

When you place an order through our website, you are submitting an offer to purchase the selected products.

After placing an order, you will receive an order confirmation by email. This confirmation acknowledges that we have received your order but does not necessarily constitute final acceptance of the order.

We reserve the right to refuse or cancel an order where reasonably necessary, including in cases involving:

  • Product availability issues.
  • Pricing or product information errors.
  • Payment issues.
  • Suspected fraudulent or unauthorized transactions.
  • Incorrect customer information.
  • Shipping restrictions.
  • Other circumstances that prevent us from fulfilling the order.

If we cancel an order after payment has been received, the applicable amount paid for the cancelled order will be refunded.

5. Prices and Currency

Prices displayed on HALFHERO may vary depending on the customer’s detected location.

Customers accessing the website from Morocco may be shown prices in Moroccan Dirhams (MAD).

Customers accessing the website from countries outside Morocco may be shown prices in United States Dollars (USD).

Currency display may be determined using technical location information, including IP-based geolocation. IP-based location detection may not always be accurate, particularly when using VPNs, proxies, or similar technologies.

The currency displayed on the website may therefore differ from the customer’s actual location or billing country.

The final applicable currency and total amount payable will be displayed during checkout before the order is completed.

Unless expressly stated otherwise, prices may not include applicable taxes, customs duties, import charges, brokerage fees, or other charges imposed by the destination country.

6. Payment

Payment must be successfully authorized before an order can be processed.

Payments may be processed through third-party payment providers. Your use of a payment provider may also be subject to that provider’s own terms and policies.

HALFHERO does not knowingly accept fraudulent, unauthorized, or otherwise invalid payment transactions.

7. Shipping and Delivery

HALFHERO offers international shipping to eligible destinations.

Orders are processed according to our Shipping Policy.

Estimated delivery time: 15-30 business days.

Delivery estimates are provided for guidance and are not guaranteed unless expressly stated otherwise.

Actual delivery times may vary depending on destination, carrier availability, customs clearance, weather, public holidays, transportation disruptions, and other circumstances outside our reasonable control.

For complete information regarding shipping, customs, delivery, and shipping charges, please refer to our Shipping Policy.

8. Customs, Duties and Import Taxes

International orders may be subject to customs duties, import taxes, VAT, brokerage fees, or other charges imposed by the destination country.

Unless expressly stated otherwise at checkout, these charges are the responsibility of the customer.

HALFHERO does not control the customs policies of individual countries and cannot guarantee the amount of any customs or import charges.

Customers are responsible for providing accurate information and, where required, cooperating with customs authorities or shipping carriers to facilitate delivery.

9. Returns, Refunds and Cancellations

Returns, refunds, and applicable cancellation rights are governed by our Refund & Returns Policy.

Certain products, including personalized, customized, or made-to-order products, may be excluded from cancellation or return where permitted by applicable law.

Nothing in these Terms or our Refund & Returns Policy is intended to exclude or restrict mandatory consumer rights that apply to you under the laws applicable to your purchase.

10. Personalized and Made-to-Order Products

Where HALFHERO offers personalized, customized, or made-to-order products, specific terms may apply to those products.

Once production has begun, cancellation or return may not be available where permitted by applicable law.

Where a personalized or made-to-order product is defective, damaged, incorrectly supplied, or otherwise subject to a mandatory legal remedy, your applicable legal rights remain unaffected.

11. Website Use

You agree to use the HALFHERO website only for lawful purposes.

You must not:

  • Use the website for fraudulent or unlawful activities.
  • Attempt to gain unauthorized access to the website or its systems.
  • Interfere with the security, functionality, or operation of the website.
  • Introduce malicious code, viruses, or harmful technology.
  • Reproduce, copy, scrape, or commercially exploit website content without authorization.
  • Use the website in a way that could damage HALFHERO or its users.

We reserve the right to restrict or terminate access where reasonably necessary to protect our website, business, users, or third-party rights.

12. Intellectual Property

Unless otherwise stated, all content available on the HALFHERO website is owned by or licensed to HALFHERO.

This includes, without limitation:

  • Logos and trademarks.
  • Product photographs.
  • Product descriptions.
  • Graphics and illustrations.
  • Website design.
  • Text and editorial content.
  • Videos.
  • Other visual or written materials.

You may not reproduce, modify, distribute, publish, sell, or commercially exploit HALFHERO content without prior written authorization, except where permitted by applicable law.

13. Third-Party Services

The HALFHERO website may rely on third-party services to provide functionality such as payment processing, shipping, analytics, hosting, security, communication, and other services.

Third-party services operate under their own terms and privacy policies.

HALFHERO is not responsible for the independent practices or availability of third-party services, except where liability cannot legally be excluded.

14. Website Availability and Accuracy

We aim to keep the website available and its information accurate and up to date.

However, we do not guarantee that the website will always be available, uninterrupted, error-free, or free from technical issues.

Temporary interruptions may occur due to maintenance, technical problems, security incidents, hosting issues, or circumstances outside our reasonable control.

15. Limitation of Liability

To the maximum extent permitted by applicable law, HALFHERO will not be liable for indirect, incidental, consequential, or unforeseeable losses arising from your use of the website or purchase of products.

Nothing in these Terms excludes or limits liability for matters that cannot legally be excluded or limited under applicable law.

16. Force Majeure

HALFHERO will not be responsible for delays or failures caused by circumstances beyond our reasonable control.

These circumstances may include, without limitation:

  • Natural disasters.
  • War or civil unrest.
  • Government restrictions.
  • Strikes or labor disputes.
  • Transportation disruptions.
  • Customs delays.
  • Carrier disruptions.
  • Severe weather.
  • Internet or infrastructure failures.
  • Other events beyond our reasonable control.

17. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our services, website, business practices, or applicable legal requirements.

The updated Terms will be published on this page with a revised “Last Updated” date.

Your continued use of the website after an updated version is published constitutes acceptance of the revised Terms to the extent permitted by applicable law.

18. Governing Law and Consumer Rights

These Terms shall be governed by the laws of Morocco

Without prejudice to any mandatory consumer protection rights that may apply to you under the laws of your country of residence.

If you are a consumer, nothing in these Terms is intended to deprive you of mandatory rights that cannot legally be waived.

19. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions will continue to apply to the fullest extent permitted by law.

20. Contact Us

If you have any questions regarding these Terms of Service, your order, or our website, please contact us:

HALFHERO
Email: contact@halfherro.com
Legal Business Name: HALFHERO SARL AU
Registered Address: 147 BD LA RESISTANCE RESIDENCE AFA 2EME ETG APPT 22 STE DOMICILIEE CHEZ MARINA
Country: Morocco