Privacy Policy

Last Updated: 08/31/2026

At HALFHERO, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit the HALFHERO website, place an order, contact us, or otherwise interact with our services.

1. Who We Are

The HALFHERO website is operated by:

Legal Business Name: HALFHERO SARL AU
Registered Address: 147 BD LA RESISTANCE RESIDENCE AFA 2EME ETG APPT 22 STE DOMICILIEE CHEZ MARINA
Country of Registration: Morocco
Customer Support: contact@halfherro.com

For privacy-related questions, please contact us at:

contact@halfherro.com

2. Information We Collect

Depending on how you interact with our website, we may collect information including:

Information You Provide

This may include:

  • Name.
  • Email address.
  • Billing address.
  • Shipping address.
  • Telephone number.
  • Order information.
  • Account information.
  • Information provided when contacting customer support.
  • Other information you voluntarily provide to us.

Payment Information

Payments may be processed by third-party payment providers.

We generally do not store complete payment card details on our own systems. Payment information may be collected and processed directly by the relevant payment provider according to its own privacy policy and security practices.

Automatically Collected Information

When you visit the HALFHERO website, certain technical information may be collected automatically, including:

  • IP address.
  • Browser type.
  • Device information.
  • Operating system.
  • Pages visited.
  • Referring pages.
  • Approximate location derived from technical information.
  • Website usage information.
  • Cookies and similar technologies.

3. How We Use Your Information

We may use personal information to:

  • Process and fulfill orders.
  • Process payments.
  • Arrange shipping and delivery.
  • Provide customer support.
  • Communicate with you about your orders.
  • Manage customer accounts.
  • Improve our website, products, and services.
  • Detect and prevent fraud or abuse.
  • Maintain website security.
  • Comply with legal and regulatory obligations.
  • Send marketing communications where permitted and where the required consent has been obtained.

4. Cookies and Similar Technologies

The HALFHERO website may use cookies and similar technologies to provide essential website functionality, remember preferences, understand website usage, and support analytics or marketing activities.

Some cookies may be placed by third-party service providers.

Where required by applicable law, we will request your consent before placing non-essential cookies or using similar technologies.

You may also be able to manage cookies through your browser settings and any cookie consent tools available on our website.

5. Marketing Communications

If you subscribe to HALFHERO communications or otherwise provide the required consent, we may send you marketing communications about products, offers, launches, promotions, and other updates.

You can unsubscribe from marketing communications at any time by using the unsubscribe option provided in the relevant communication or by contacting:

contact@halfherro.com

6. How We Share Information

We may share personal information with trusted third-party service providers where necessary to operate our business and provide our services.

These may include:

  • Payment processors.
  • Shipping and logistics providers.
  • Website hosting providers.
  • E-commerce and technology providers.
  • Analytics providers.
  • Customer support providers.
  • Marketing and email service providers.
  • Fraud prevention and security providers.
  • Professional advisers and service providers.

We may also disclose information where required by applicable law, regulation, legal process, or governmental authority.

We do not sell your personal information unless otherwise clearly disclosed and permitted by applicable law.

7. International Data Transfers

Because HALFHERO serves customers internationally and may use service providers located in different countries, personal information may be transferred to or processed in countries outside your country of residence.

Where required by applicable law, appropriate safeguards will be used for international transfers of personal information.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide our services, maintain transaction and business records, resolve disputes, prevent fraud, and comply with legal obligations.

Retention periods may vary depending on the type of information and applicable legal requirements.

9. Data Security

We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

10. Your Privacy Rights

Depending on your location and applicable law, you may have rights concerning your personal information, including the right to:

  • Request access to personal information we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of certain information.
  • Request restriction of certain processing.
  • Object to certain processing.
  • Withdraw consent where processing is based on consent.
  • Request portability of certain information.
  • Lodge a complaint with a competent data protection authority.

To exercise applicable rights, contact:

contact@halfherro.com

We may need to verify your identity before processing certain requests.

11. Children’s Privacy

The HALFHERO website is not intended for children who are not legally permitted to make purchases or provide personal information without appropriate authorization.

We do not knowingly collect personal information from children in violation of applicable law.

12. Third-Party Websites and Services

The HALFHERO website may contain links to or integrate with third-party websites and services.

Third-party services may have their own privacy policies and terms. We recommend reviewing those policies before providing personal information to third parties.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, business practices, or applicable legal requirements.

The updated version will be published on this page with a revised “Last Updated” date.

14. Contact Us

If you have questions about this Privacy Policy or how HALFHERO handles personal information, please contact us:

HALFHERO SARL AU
Email: contact@halfherro.com
Registered Address: 147 BD LA RESISTANCE RESIDENCE AFA 2EME ETG APPT 22 STE DOMICILIEE CHEZ MARINA
Country: Morocco